Best Order Tracking Apps for Shopify in 2022

By thoroughly exploring the Shopify App store, we have gathered the apps that can help your clients immediately locate their products and their delivery status. We hope this will help you in your research to pick the best app for your store! Here are the best order tracking apps for Shopify that we think you should use, free or paid, based on hundreds of recommendations.

star
4.8
review-man
696
From $9.99/month. 14-day free trial. Additional charges may apply.

App highlights:

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction while lowering your support costs.

Every major retailer has order tracking built into their stores and now you can too. Tracktor adds professional-grade order status & package tracking that's integrated with all of the major carriers. This gives both you and your customers incredible visibility into the status and location of the packages that are in transit.

Expert Install Service available for this app! Our award-winning customer success team will be happy to install and configure Tracktor for your store 100% free.

Key features:

  • Real-time package lookup that integrates all of the popular carriers across the globe including USPS, UPS, FedEx, China EMS, China Post, 4PX, Yun Express, DHL Ecommerce & DHL Express, Canada Post, Australia Post, La Poste, SF Express, CJ Packet, CNE Express, Bluedart, Auspost, MyHermes UK, Singapore Post, Aliexpress, Delhivery, YANWEN, TNT, and over 1,000 more!
  • Reduce the #1 support request, "Where's my order?" by letting your customers help themselves
  • Tracking happens right on your store and domain: customers enter their order number and email address to see their latest order status
  • Tracktor's order tracker blends beautifully into your store, matching your brand and impressing your customers with responsive design for mobile and tablet shoppers
  • Create new custom order statuses like "in production", "picked from warehouse", or "waiting for confirmation" to show additional steps in between when an order is placed and when it's ready to be handed over for transport
  • Make your customers happy by identifying orders that need your attention like delivery exceptions, or packages that have been in transit for an unusually long time
  • With Tracktor's "Mission Control" you can see all of your orders on a 3D interactive globe as they move throughout the world
  • Send email or SMS notifications to your customers when their package is out for delivery or arrives at their doorstep
  • Show your customers smart recommendations for other products you offer based on their order history
  • Integrates with Shopify Flow so Shopify Plus stores can create robust automations any time their customer's package changes status
  • Customers can view their order status on your store with or without an account
  • Add tracking links directly in your automated emails and Shopify customer notifications
  • Our support team is here to assist you every step of the way! We offer toll-free phone, chat, and email support Monday - Friday, 9am to 5pm PT.
star
4.8
review-man
89
Free plan available. Starts from $9/month

App highlights:

1The Best Order Tracking App - Efficiency & Boost Your Sales

Trackingmore is the best tracking app to settle your tracking problems once and for all. Providing the leading post-purchase experience and cross-sale solution, Trackingmore helps you drive customer loyalty and additional sales.

Automatically insert your own tracking link to your Shopify store so that customers can track shipments effortlessly at the order confirmation and order history pages. Tracking link also available for your store’s header and footer.

Need help? Don't hesitate to contact us via online chat or emails, we are always glad to help you.

We provide expert installation service for all of our customers

Key Features:

  • Automatically import your tracking numbers so you can get current tracking info for all your shipments in one place
  • Support tracking 1000+ couriers worldwide, work perfectly well with all the leading couriers with real-time, high accuracy results
  • Automatic & accurate courier matching, stop the headache
  • Track and check delivery status in one place, be aware of all order status with one glance
  • 8 standard shipment statuses, deal with exception orders before customers complaints
  • Search, filter & export your orders with a smart dashboard
  • PayPal tracking, sync tracking info to your PayPal account to lower rolling reserve
  • Built-in customizable shipping notifications , sent from your own email address, keep your customers informed instead of asking for your support.
  • Configure notifications for In Transit, Out for Delivery, Delivered, Failed Attempt & Exception
  • Order status page tracking, stop directing your customers to the courier website
  • Automatically generate a branded tracking page under your store domain(SEO friendly) and customize the style to fully fit your store, no need to answer "Where is my order?"
  • Customize your tracking page by adding your logo, store URL to generate more sales.
  • Equipped with order lookup widgets, shipping progress bar & map coordinates, bring your customers the best tracking experience
  • Estimated delivery time, make sure your customers always know when to expect their orders
  • Product recommendations drive additional sales
  • Improve search ranking by SEO optimization to drive more traffic
  • 100% integrated with all themes and all devices
  • Support AliExpress, YunExpress, 4PX, CJ Packet & ePacket tracking(China Post, China EMS) and all commonly used couriers
  • Hide all Chinese origins by one click, provide your customers an all-around brand shopping experience
  • Perfectly Integrates with all dropshipping apps
  • 24/7 Live Chat Support
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4.8
review-man
39
Free

App highlights:

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

We are a full-featured order tracking app that is truly trustworthy. With timely notifications and in-built email automation, you never have to worry about the concerns of shipment tracking from your clients. Our dedicated customer support team will help with setup and basic customizations (tracking page design) so our tracking page fits seamlessly into your store. Migrating from another app? Easily import your existing orders into the Omega app.

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

Key Features:

  • Hide Chinese origin from shipment history (or other unwanted locations)
  • Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  • Customize the tracking page flexibly to fit your brand by CSS customization
  • Omega built-in email automation
  • Support Google Translate extension to translate your tracking page into customers’ languages.
  • Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  • Automatic & accurate courier matching
  • Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review
  • Smart branded tracking page
  • Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  • Hide or replace China origin or other blacklisted location(s)
  • Show product recommendations to boost more sales
  • Ask or display customer reviews
  • Automatically map your actual couriers with Shopify couriers or you can manually do it
  • Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  • Use Google Translate Extension to automatically translate tracking page into customers’ language
  • Customize your progress bar including color, adding your custom tracking status
  • Customize the display layout, color, contained content, date-time format of the tracking page
  • Integrates with - Zapier, Twillio, Avada - SMS & Marketing, Pagefly (coming soon)
  • World-class support
star
4.9
review-man
206
Free plan available. 7-day free trial. Additional charges may apply. Starts at $9/month

App highlights:

Parcel Panel is the best tracking app specially designed for millions of Shopify merchants, driving customer loyalty and more sales by providing the best post-purchase experience.

Key Features:

  • Real-time sync & track all your orders in one place with 900+ couriers supported worldwide
  • Automatic & accurate courier matching, stop the headache
  • Parcel Panel built-in shipping notifications, Shopify native email & SMS notifications, smart Klaviyo triggers, keep your customers informed instead of asking your support
  • 8 standard shipment status, deal with exception orders before customers complain
  • Search, filter & export your orders with a smart dashboard
  • Graphic analytics about your package tracking performance
  • Order status page tracking(aka thank you page), stop directing your customers to the courier website
  • PayPal tracking, sync tracking info to your PayPal account to lower rolling reserve
  • Yun Express last mile tracking solution.
  • Estimated delivery time, your customers always know when to expect their orders
  • Product recommendations & discount upsells, drive more additional sales
  • Custom order status, timely inform customers of your process prior to shipping
  • Automatically translate the tracking details to your store language
  • Shipping progress bar, keep your customers informed and up to date
  • Map coordinates
  • Multilingual tracking page, delight your international customers
  • SEO optimization, improve search ranking to drive more traffic
  • Order lookup widgets, by order number & email or by tracking number only
  • 100% integrated with all themes and all devices
  • Perfectly support AliExpress tracking, YunExpress, 4PX, CJ Packet & ePacket tracking(China Post, China EMS) and all commonly used couriers by dropshipping merchants
  • Hide all Chinese origin by one click, bringing your customers an all-around brand shopping experience
  • Integrate with all dropshipping apps
  • Merge the tracking details of AliExpress and the destinations, solve the problem of no tracking details after the orders arrive in the destination country
star
4.6
review-man
185
Free plan available. 7-day free trial. Starts from $9.99/month

App highlights:

Tracking , Notifications & Order Review services

Allow tracking on your website by our order tracking widget. With same look and feel and in your preferred language!

New feature: Now Shipway app supports marking Shipment status back to Shopify as delivered, which can be used by many other apps like Many reviews apps like Judge.me, Loox to trigger Review Request based on Delivery date. Marketing automation apps like Adyogi etc, which can run targeted audience ads on the basis of Delivered orders customers Rewards apps to be able to incentivize or give reward for repeat purchase. Apps like Ezyslips, Thirdwatch to be able to do fraud analysis on the basis of RTO/Delivered orders

Key Features:

  • Proper & real time tracking updates.
  • Highly customizable tracking page
  • Perfectly compatible with drop-shipping
  • Allows to hide carrier name, location scans etc
  • Automatic shipment status pushback in Shopify
  • Supports partial shipments tracking
  • Whatsapp, Email & SMS delivery alerts
  • Ask for review after X number of days of Delivery
  • Show Estimated time of delivery
  • Uses header and footer of the store in tracking pages
  • Highly affordable price *Helps in reducing unsuccessful attempts
  • Notify your customers about their shipments via SMS and eMail and Whatsapp
  • Branded order tracking and order lookup URLs.
  • Customer notification on important delivery updates such as Shipment Picked, In Transit, Out of Delivery, Delivery Issue, Delivered
  • Customers can track the shipment status of their order on your website.
  • Dedicated tracking link for each shipment.
  • Measure Customer Satisfaction using Net Promoter Score
  • Customer Feedback on delivered orders
  • Reduces Customer Queries and Improves User Experience.
  • Improves the post-buying experience for both customer and the merchant.
  • Know which shipments are facing delivery problems
  • Shipment Insights for Merchants about the shipment statuses.
  • Get Order reviews / feedback from your customers
  • Branded tracking for Drop-shipping stores for tracking with China Post, China EMS, Epacket, Yanwen, Yun Express, SF Express, Royal Mail, Newgistics, UBI Smart Parcel etc
link

AfterShip Order Tracking & SMS

by:

Automizely & AfterShip

star
4.7
review-man
3139
Free plan available. 7-day free trial. Starts from $11/month

App highlights:

AfterShip provides the best post-purchase experience to drive customer loyalty and additional sales. Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required.

Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required

Key Features:

  • Order Lookup
  • Track Order Status
  • Tracking Page
  • Email Updates
  • Monitor all shipments in one go
  • 7 Standardized tracking statuses
  • Keep customers informed and up to date
  • Provide a branded experience
  • Multiple shipping solutions
  • Delivery date prediction