Smile.io alternative in customer retention and rewards

Growave is the top alternative to Smile.io, offering a flexible retention platform designed for growth at a better price. Scale your business faster and retain more customers with a complete enterprise solution with no limitations.

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4.9

4.6

Why growing businesses choose Growave over Smile.io to retain customers

“Alice, Tina and Alex have been so helpful. The Growave team genuinely cares about your success and understands that our success is their success. They are up against a lot of competition such as Smile.io and others. However, with the product offering at their price range, choosing Growave is a no-brainer. I have been using them at glenloates.com for quite some time, and my customers love the features they offer. Thank you, Growave, for making The Glen Loates Store a great place to shop!”

Michael Loates

Founder of The Glen Loates Gallery

Feature

Loyalty & Rewards

Referral Program

VIP Tiers

Points Program

Product Reviews

Not available

Wishlists

Not available

Instagram & UGC

Not available

Checkout extensions

🔥

Advanced options for loyalty and reviews

Basic functionality

Multi-Language Support

🔥

Enhanced loyalty and reviews on order pages

Basic functionality

Shopify POS Integration

Best-in-class with Loyalty QR features

Limited functionality

Custom Loyalty Page Design

Native translations + manual option

No built-in multi-language support

Top-Tier Pricing

Capped at $999/month, no hidden fees

No transparency, can exceed $999

API & SDK Access

Available on the $499/month Plus plan

Only available on the $999/month Plus plan

Customization

Flexible, we design your loyalty page on Plus plan

Limited customization options

Reasons to choose Smile.io

Multi-Language

Smile falls short on multi-language support for both storefront and admin, as noted by merchants. Even after translating your loyalty program into one of Smile’s limited languages, manual work is still required. Growave, on the other hand, provides more built-in translations for both storefront and admin, with the option to add new languages upon request.

Better checkout and account extensions

Smile.io offers only basic checkout and account extensions. With Growave, you can boost conversions by showing social proof directly at checkout. Plus, keep customers engaged with account and order page extensions that display points balance, rewards, VIP tiers, and referral links. Growave also lets you request reviews from the order page and show earned points for past orders, key retention features Smile.io lacks.

Powerful and Modern API

Growave offers a best-in-class API with no legacy limitations, built for seamless integration and scalability. Our developer toolkit includes webhooks, Shopify Flow, REST API, front-end JavaScript SDK, and metafields, all backed by comprehensive documentation for smooth implementation.

Analytics

Since 2024, we have prioritized analytics improvements and continue to enhance them in 2025.

Growave has a dedicated analytics team, led by our CEO, focused on delivering deeper insights and more actionable data. We release new analytics updates every month, working closely with our customers and agency partners to build features that drive real value.

Flexibility

Growave is a highly flexible retention platform, allowing you to customize nearly every aspect of your loyalty program.

Our team of developers and designers is ready to help you create a truly unique experience tailored to your brand’s needs. Unlike others, we offer custom loyalty page design and implementation starting from our mid-tier plan, giving you more control without extra hassle.

“Since English is not the main language of our site, rewards, wishlists, and reviews programs have always been a big problem. However, Growave solved everything at once. I switched from Smile to Growave and everything went smoothly. Alex's customer service is great and super fast. And the development team took care of whatever I asked for. I definitely recommend this app!”

We'll buy out your contract

Switch to Growave now and leave your contract

We'll buy out your existing contract to make the switch hassle-free. Book a demo to apply to our buyout program.

Migration is easy

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Save on your tech stack

We offer a cost-effective and comprehensive app under one roof

Launch fast

We know the nature of migrations. Our team will make migration a breeze

Omnichannel automation

Connect it with Klaviyo for customer segmentation and email notifications.

24/7 world-class support

Our expert team is here to help you with every step of the way

Why it is better to collab with us

Fair pricing

We offer transparent and competitive pricing, giving you access to powerful features at a fraction of the cost of Smile. No hidden fees, just real value.

Agile development

We can bring your eCommerce ideas and customizations to life quickly and efficiently.

Business-Driven Features

We shape our roadmap around your requests, ensuring Growave evolves to meet your business needs.

Frequently Asked Questions

How do I upgrade to Growave?

Visit the Shopify App Store to install Growave and choose your preferred plan. Our migration support ensures a smooth transition from Smile.io.

How does Growave handle multi-language support?

Growave offers built-in translations for both storefront and admin, with the option to add new languages upon request. Smile.io has limited multi-language capabilities

Can I customize the loyalty page with Growave?

Yes, Growave allows for flexible customization of loyalty pages, including design and branding, especially on higher-tier plans.

Does Growave integrate with Shopify POS?

Absolutely, Growave offers best-in-class Shopify POS integration, including features like Loyalty QR for seamless in-store experiences.

Upgrade Your Retention Platform. Let’s Talk.

Switch to Growave for a cost-effective solution to increase customer lifetime value and build stronger brand loyalty.

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