Returns Center

Designed for fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of sending you an email.

Key Features:

• Returns & Exchange Made Easy
• Pre-paid label
• Return to store
• Customer’s carrier of choice
• Green returns - customers keep the item & get a refund
• Flexible Return Resolutions
• Refund to the original payment method
• Return store credit
• Exchange (customers can select exchange variants)
• Exchange for any product - Give extra credits to retain revenue
• Build Brand Loyalty with Branded Returns Page
• Manage All Returns Requests Efficiently
• Track and manage all returns and RMA requests in one place.
• Automatically generate an RMA once the returns request is submitted.
• Sync and track your return orders on the AfterShip shipment dashboard.
• View each RMA’s detailed timeline of events to resolve return requests faster.
• Returns Automation Rules
• Improve Customer Satisfaction with Prepaid Shipping Labels
• Process Refunds Easily. Auto-calculate the maximum refundable amount.
• Issuing a gift card is also available for Shopify Plus users.
• Cut Returns Costs with Advanced Automation Rules
• Integrate with 13+ Couriers like UPS, USPS via Endicia, DHL, DHL Germany, DPD NL, FedEx and others to provide customers easy-to-print labels.
• Improve your Return Performance