Session Recording & Replay

Propel Replays manages recordings of your customers and helps to find issues on your online store. Find out how shoppers interact with your site by checking clicks, moves, and scrolls. Merchants are able to discover and find issues that help to identify why shoppers are not buying from your store, it helps to fix errors, find dead links, spelling mistakes, and more. But the most important replays you will watch are product page replays, they provide a lot of insights to figure out what works on your product pages and what is not.

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Key features:

• Filter replays by traffic type (paid, direct, and referred) and source!
• Exclude IP addresses to prevent recording your team's traffic
• Filter and sort replays by cart value.
• Filter replays by whether shoppers encountered page not found (404) and JavaScript errors.
• Zoom in and watch the customer segments you care about most
• 30-day data storage
• 24/7 support