Best Returns Management Apps for Shopify in 2024

ClickPost specializes in handling your order returns, ensuring a seamless and trustworthy process that encourages repeat purchases. ClickPost returns plus prioritizes your customers' post-purchase experience by offering hassle-free returns. This not only helps foster brand loyalty but also converts returns into future sales. Say goodbye to the complexities of managing multiple return requests and tracking return statuses scattered across different platforms. This app allows you to establish your own return policies and reasons, define rules and eligibility criteria, all in one convenient location. Setting up the entire app takes less than 30 minutes.

‍

Key features: 

• User-friendly self-service return portal empowers your customers to easily initiate returns.
• Effortlessly manage and take necessary actions on returns through our comprehensive dashboard.
• Keep your customers informed at every step of the return process with automated email updates.
• Gain valuable insights into your business by accessing detailed reports on returns.
• Offer a branded return portal that supports multiple languages to cater to a diverse customer base.

‍

Automate Returns & Exchanges with ReturnGO’s returns & exchange portal. Give your customers the best alternative to return refunds.

ReturnGO aims to improve customer satisfaction and create a positive return and exchange experience. Setup your custom returns management system based on your store policy rules and configuration.

Handling returns and exchanges can be a pain, ReturnGO makes it easy for your customers to request a return or exchange in just a few clicks! Our return portal is fully customized to your brand. From the layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time. Save time and money by tracking and managing all of your return requests in one place.

Get up to speed with returns management: Track and manage all your product returns and RMA requests in one place. ReturnGO return manager: Track every product return, product exchange & refund.

Key Features:

• Easy Returns & Exchange
• Customized Returns Portal
• Configure your Return Policy
• Store Credit
• Return Score AI (Optional)
• Hassle-free Returns Management
• Let customers cancel unfulfilled orders. Increase customer satisfaction while reducing time spent on cancel order emails and future returns.
• Prepaid Return Shipping Labels
• Shipping Integrations
• Manage Returns Dashboard
• Gift Returns
• Easy Setup
• Customer Support

Return Prime helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen their shoppers coming back more often to purchase again. A dedicated return centre with easy return policy is now a must for every customer focussed brand.

Our support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the app and we will do everything to help you in all possible ways.

Key Features:

• Define return and exchange window as per your policy to automatically restrict customers from making requests
• Ask customers for photos and additional information before they can request a return or exchange
• Translate your entire customer returns journey in any language of your choice
• Use our automation to automatically approve all requests to make a fully automated returns system
• Design and send email notifications to your customers in any language
• Connect your logistic account and send return labels instantly to your customers
• Create reasons specific to a product/collection
• Refund via gift card, discount code or directly to the customers card
• Charge for return labels and deduct from the refund
• Restrict returns or exchange on specific order or products
• Let customers exchange with any other product of their choice
• 14 Day refund on all paid plans, no question asked
• World class support
• Integrate with major logistic services

Designed for fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of sending you an email.

Key Features:

• Returns & Exchange Made Easy
• Pre-paid label
• Return to store
• Customer’s carrier of choice
• Green returns - customers keep the item & get a refund
• Flexible Return Resolutions
• Refund to the original payment method
• Return store credit
• Exchange (customers can select exchange variants)
• Exchange for any product - Give extra credits to retain revenue
• Build Brand Loyalty with Branded Returns Page
• Manage All Returns Requests Efficiently
• Track and manage all returns and RMA requests in one place.
• Automatically generate an RMA once the returns request is submitted.
• Sync and track your return orders on the AfterShip shipment dashboard.
• View each RMA’s detailed timeline of events to resolve return requests faster.
• Returns Automation Rules
• Improve Customer Satisfaction with Prepaid Shipping Labels
• Process Refunds Easily. Auto-calculate the maximum refundable amount.
• Issuing a gift card is also available for Shopify Plus users.
• Cut Returns Costs with Advanced Automation Rules
• Integrate with 13+ Couriers like UPS, USPS via Endicia, DHL, DHL Germany, DPD NL, FedEx and others to provide customers easy-to-print labels.
• Improve your Return Performance

Handle your Shipping Faster & Easier. Over 15.000 European stores already do.

Your online store is completely unique, and we understand this well. We will automate your shipping process so that you can focus on growing your business.

"The order and shipping process has now become one and is now super smooth! This saved us 60 to 70 hours per year!" ~ Shortbox Comics

Set it All up in Minutes. It's easy as a pie.

"Amazingly simple setup process. API connection with major marketplaces and with our webshop was very easy. The process of addressing and creating labels for packages became super quick. Exactly what we needed. Issues are solved quickly - customer service is excellent." ~ Business owner, Capterra

Key Features:

• Create & Print Shipping Labels in no Time
• Get all your orders automatically imported to Sendcloud where you can print labels in bulk or one by one, but without copy-pasting anything.
• Create shipping rules to automatically assign the correct shipping method to your orders.
• "Works perfectly with Shopify, takes a lot of work off your hands! (...) With sendcloud: press 1 button and it’s done! I am super satisfied" ~ Treasure Collection
• Have 25+ Carriers and All Delivery Methods at your Disposal
• Easily integrate carriers' Service Point pickers, offer Same-day, Saturday, Cash on delivery, and other delivery methods.
• Send Customised Tracking E-mails & Pages
• Make customers remember your brand by customising tracking pages and emails using your brand’s logo and colours.
• Boost engagement and grow your followers organically by linking your social media accounts.
• Speed up your Picking & Packing Process
• Use our Pack&Go system to streamline work in your warehouse.
• Use Barcode Scanner Support to print the corresponding shipping label as soon as the barcode is scanned.
• Provide Great Return Experience
• Shipping globally? Get documents for customs clearance.
• Generate customs forms and commercial invoices along with your shipping labels.
• Supported 19 carriers