Best Returns Management Apps for Shopify in 2022

By thoroughly exploring the Shopify App store, we have gathered the apps that can help you create an exceptional post purchase experience by automating the returns process for your store. We hope this will help you in your research to pick the best app for your store! Here are the best returns management apps for Shopify that we think you should use, free or paid, based on hundreds of recommendations.

star
5.0
review-man
64
$9.97/month. 14-day free trial. Additional charges may apply.

App highlights:

Automate Returns & Exchanges with ReturnGO’s returns & exchange portal. Give your customers the best alternative to return refunds.

ReturnGO aims to improve customer satisfaction and create a positive return and exchange experience. Setup your custom returns management system based on your store policy rules and configuration.

Handling returns and exchanges can be a pain, ReturnGO makes it easy for your customers to request a return or exchange in just a few clicks! Our return portal is fully customized to your brand. From the layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time. Save time and money by tracking and managing all of your return requests in one place.

Get up to speed with returns management: Track and manage all your product returns and RMA requests in one place. ReturnGO return manager: Track every product return, product exchange & refund.

Key Features:

  • Easy Returns & Exchange
  • Customized Returns Portal
  • Configure your Return Policy
  • Store Credit
  • Return Score AI (Optional)
  • Hassle-free Returns Management
  • Let customers cancel unfulfilled orders. Increase customer satisfaction while reducing time spent on cancel order emails and future returns.
  • Prepaid Return Shipping Labels
  • Shipping Integrations
  • Manage Returns Dashboard
  • Gift Returns
  • Easy Setup
  • Customer Support
link

Return Prime: Order Return

by:

Appsdart Solutions Private Limited

star
4.9
review-man
133
Free

App highlights:

Return Prime helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen their shoppers coming back more often to purchase again. A dedicated return centre with easy return policy is now a must for every customer focussed brand.

Our support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the app and we will do everything to help you in all possible ways.

Key Features:

  • Define return and exchange window as per your policy to automatically restrict customers from making requests
  • Ask customers for photos and additional information before they can request a return or exchange
  • Translate your entire customer returns journey in any language of your choice
  • Use our automation to automatically approve all requests to make a fully automated returns system
  • Design and send email notifications to your customers in any language
  • Connect your logistic account and send return labels instantly to your customers
  • Create reasons specific to a product/collection
  • Refund via gift card, discount code or directly to the customers card
  • Charge for return labels and deduct from the refund
  • Restrict returns or exchange on specific order or products
  • Let customers exchange with any other product of their choice
  • 14 Day refund on all paid plans, no question asked
  • World class support
  • Integrate with major logistic services
link

Clicksit Return Center

by:

clicksit app limited

star
4.8
review-man
394
Free to install. Additional charges may apply.

App highlights:

Clicksit, part of Sorted (sorted.com), is an automated returns management app for Shopify and Shopify Plus users with a free plan available.

Control and automate all of your returns management. From setting your return rules and windows to tracking progress and getting key insights. You’ll always know exactly where each return is.

Let your customers request returns in seconds, on a branded self-serve portal on your domain – whether they are returning one item or many (no coding required!). You can use our standard returns policy or your own.

The portal is set up instantly on yourdomain.com/a/returns. All your customers need is either their email or mobile number to start their return.

Key features:

  • Returns management dashboard
  • Branded returns portal
  • Notifications
  • Return labels
  • You decide who pays for the return – whether you want to offer free returns, share the cost with your customers, or even have your customers pay for the full return.
  • Refunds & Exchanges
  • Easy Set-Up
  • If you have any issues our support team are on hand to help you out 7 days a week 9 am-5 pm GMT :)
link

AfterShip Returns Center

by:

Automizely & AfterShip

star
4.6
review-man
1495
Free plan available. Starts from $9/month

App highlights:

Designed for fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of sending you an email.

Key Features:

  • Returns & Exchange Made Easy
  • Pre-paid label
  • Return to store
  • Customer’s carrier of choice
  • Green returns - customers keep the item & get a refund
  • Flexible Return Resolutions
  • Refund to the original payment method
  • Return store credit
  • Exchange (customers can select exchange variants)
  • Exchange for any product - Give extra credits to retain revenue
  • Build Brand Loyalty with Branded Returns Page
  • Manage All Returns Requests Efficiently
  • Track and manage all returns and RMA requests in one place.
  • Automatically generate an RMA once the returns request is submitted.
  • Sync and track your return orders on the AfterShip shipment dashboard.
  • View each RMA’s detailed timeline of events to resolve return requests faster.
  • Returns Automation Rules
  • Improve Customer Satisfaction with Prepaid Shipping Labels
  • Process Refunds Easily. Auto-calculate the maximum refundable amount.
  • Issuing a gift card is also available for Shopify Plus users.
  • Cut Returns Costs with Advanced Automation Rules
  • Integrate with 13+ Couriers like UPS, USPS via Endicia, DHL, DHL Germany, DPD NL, FedEx and others to provide customers easy-to-print labels.
  • Improve your Return Performance
star
5.0
review-man
64
$9.97/month. 14-day free trial. Additional charges may apply.

App highlights:

Automate Returns & Exchanges with ReturnGO’s returns & exchange portal. Give your customers the best alternative to return refunds.

ReturnGO aims to improve customer satisfaction and create a positive return and exchange experience. Setup your custom returns management system based on your store policy rules and configuration.

Handling returns and exchanges can be a pain, ReturnGO makes it easy for your customers to request a return or exchange in just a few clicks! Our return portal is fully customized to your brand. From the layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time. Save time and money by tracking and managing all of your return requests in one place.

Get up to speed with returns management: Track and manage all your product returns and RMA requests in one place. ReturnGO return manager: Track every product return, product exchange & refund.

Key Features:

  • Easy Returns & Exchange
  • Customized Returns Portal
  • Configure your Return Policy
  • Store Credit
  • Return Score AI (Optional)
  • Hassle-free Returns Management
  • Let customers cancel unfulfilled orders. Increase customer satisfaction while reducing time spent on cancel order emails and future returns.
  • Prepaid Return Shipping Labels
  • Shipping Integrations
  • Manage Returns Dashboard
  • Gift Returns
  • Easy Setup
  • Customer Support
star
4.3
review-man
193
Free plan available. 14-day free trial. External charges may apply. From $45/month

App highlights:

Handle your Shipping Faster & Easier. Over 15.000 European stores already do.

Your online store is completely unique, and we understand this well. We will automate your shipping process so that you can focus on growing your business.

"The order and shipping process has now become one and is now super smooth! This saved us 60 to 70 hours per year!" ~ Shortbox Comics

Set it All up in Minutes. It's easy as a pie.

"Amazingly simple setup process. API connection with major marketplaces and with our webshop was very easy. The process of addressing and creating labels for packages became super quick. Exactly what we needed. Issues are solved quickly - customer service is excellent." ~ Business owner, Capterra

Key Features:

  • Create & Print Shipping Labels in no Time
  • Get all your orders automatically imported to Sendcloud where you can print labels in bulk or one by one, but without copy-pasting anything.
  • Create shipping rules to automatically assign the correct shipping method to your orders.
  • "Works perfectly with Shopify, takes a lot of work off your hands! (...) With sendcloud: press 1 button and it’s done! I am super satisfied" ~ Treasure Collection
  • Have 25+ Carriers and All Delivery Methods at your Disposal
  • Easily integrate carriers' Service Point pickers, offer Same-day, Saturday, Cash on delivery, and other delivery methods.
  • Send Customised Tracking E-mails & Pages
  • Make customers remember your brand by customising tracking pages and emails using your brand’s logo and colours.
  • Boost engagement and grow your followers organically by linking your social media accounts.
  • Speed up your Picking & Packing Process
  • Use our Pack&Go system to streamline work in your warehouse.
  • Use Barcode Scanner Support to print the corresponding shipping label as soon as the barcode is scanned.
  • Provide Great Return Experience
  • Shipping globally? Get documents for customs clearance.
  • Generate customs forms and commercial invoices along with your shipping labels.
  • Supported 19 carriers

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